Lindora Consumer Health Data Privacy Policy 

Effective Date:  June 26, 2024

This Lindora Consumer Health Data Privacy Policy (the “Policy”) supplements the Lindora Privacy Policy and applies only to “consumer health data” and “consumers” as these terms are defined under applicable laws, including the Washington My Health My Data Act. If you are not a Washington or Nevada “consumer”, this Policy does not apply to you.

What Consumer Health Data We Collect

We may collect the following categories of consumer health data if you choose to provide such information to us:

• Individual health conditions, treatment, diseases, or diagnosis;
• Social, psychological, behavioral, and medical interventions;
• Health-related surgeries or procedures;
• Use or purchase of prescribed medication;
• Bodily functions, vital signs, symptoms, or measurements of the health information;
• Diagnoses or diagnostic testing, treatment, or medication;
• Gender-affirming care information;
• Reproductive or sexual health information;
• Biometric data;
• Genetic data;
• Precise location information that could reasonably indicate a consumer's attempt to acquire or receive health services or supplies;
• Data that identifies a consumer seeking health care services;
• Any inference of the categories of health data listed above derived or extrapolated from non-health information.

How We Collect Your Consumer Health Data

We may collect consumer health data from different sources, including:

• Directly from you, such as when you use our Online Services, complete a form online or in our physical locations, or otherwise provide us with such information, including verbally; and
• From the Clinician Partners, such as when you attend appointments or consultations, and obtain hormone, GLP-1 or other health-related service(s) or treatment(s).

Purposes for Collecting, Using, and Sharing Consumer Health data

We may collect and use your consumer health data as described in “How We Use Your Personal Information” section of the Lindora Privacy Policy. We primarily collect, use, and share your consumer health data to facilitate your interaction with the Clinician Partners to provide the health-related product(s), service(s), or treatment(s) that you request, or otherwise to fulfill the reason for which your consumer health data is provided to us.

How We Share and Third Parties with Whom We Share Consumer Health Data

We may share the categories of consumer health data listed in “What Consumer Health Data We Collect” with the following categories of third parties:

• The Clinician Partners;
• Our franchisees; and
• Vendors, service providers, or other third parties that assist us in providing our services to you, and for the purposes identified in this Policy (for more information on how we share personal information, please see the Lindora Privacy Policy. 

We limit how third parties may collect your consumer health data over time and across different websites or online services when you use our Online Services.

Your Rights Regarding Consumer Health Data

Depending on applicable laws or the jurisdiction you reside in, and subject to certain limitations which may apply under applicable laws, you have certain rights regarding your consumer health data, which may include the right to:

• Confirm whether we collect, share, or sell your consumer health data and access such data;
• Receive a list of third parties with whom we have shared or sold consumer health data;
• Withdraw consent regarding collection and sharing of your consumer health data;
• Delete your consumer health data;
• Appeal, if your request has been denied.

To exercise your privacy rights, please submit a request by either visiting and completing our online request form (Your Privacy Choices Request Form) or calling our corporate parent at (949) 346-3000. When you submit a request, we may need to authenticate your identity, and if we are not able to authenticate your request, we may need to request additional information or not be able to process your request.

For consumers in Washington, if your appeal is denied, you may contact the Washington State Attorney General at https://www.atg.wa.gov/file-complaint or call 1-800-551-4636 to submit a compliant.

Changes To This Policy

We may revise or update this Policy from time to time, including as required under applicable laws. Updates to this Privacy Policy will be reflected in the “last updated” date, above.